Glasgow Club Bellahouston

“Renovated for 2025! Open again for a month now, the changing area is completely modernized into clean, well-situated changing rooms, suitable for singles, couples, or families. The staff was friendly, and the pool was clean and well-organized with swimming lanes for various speeds/ abilities. There was also a swimming lesson going on for youngsters. A great experience for visiting Canadians!”

“Contrary to the poor perception of facility managers Paul and Ryan, and few staff members I spoke with, my understanding was that badminton court numbers are assigned due to specific reasons; to ensure fairness and equality, to ensure good management practice and smooth running of the facility and above all, to ensure there is no conflict between the players and staff. However, to much my amazement and dismay Paul and Ryan failed on all those levels, unequivocally, and it was a shock to me. On the last two Thursdays, although we were assigned a badminton court, but staff and managers simply refused to move other players to their respective courts. On each occasion, we spoke to the staff at reception and managers, in simple and plain englisgh, for more than 20 minutes, but they did not budge an inch. I am saying all this because, on atleast two occasions, we were moved by the staff, to our assigned courts, in the middle of the game, but they have horribly refused to do so the same to "other players" playing on the wrong courts, for unknown reasons! Their attitude clearly showed that they would support ambiguity and confusion (based on some online ill-defined rule), than enforcing a clear and transparent written regulation. I simple hope that they will change their attitude and practice.”

“Don’t go if younger female!! Staff mainly younger men aged late teens to twenties, about 4-6 at a time around the pool staring not even for safety in the pool, bunching together and looking for ages and chatting/giggling to each other so obviously, another standing at end of lane specifically every time coming to the wall, and making a statement of doing so, wildly strange and uncomfortable!! Also hanging around whilst showering! 1 nice guy not doing it and just doing his job scanning the pool & being decent! & not being weird and overly looking in a creepy way at people. Receptionist was lovely and helpful! But avoid the pool! This isn’t okay behaviour and people deserve to feel safe and comfortable while swimming & not like they’re in a fish bowl of intense and overly eager young men. Guys in question over heard after saying/egging each other on to approach women also. Not appropriate behaviour at all when people just want to swim. Very weird and predatory espescially with first visit here. Suggest this gets nipped in the bud and some education on being a safe place for women to go and exercise confidently without this strangeness!”

“wish I could give this place a lower rating. The management is extremely poor, and the staff seem uninterested in helping customers. In particular, the manager, Paul, appears more focused on passing time than actually solving problems or managing the club effectively. Issues that should be addressed quickly are ignored, and there’s a general lack of responsibility or communication from the team. It’s disappointing to see a leisure centre with such potential being run so poorly. I would not recommend this facility until there is serious improvement in management and customer service.”