Pop Playrooms

“Held a corporate team event last month at the Pop Playrooms for 100 people. Luke was really helpful when we were planning and ensuring everything went smoothly on the evening. We hired out the whole venue which was perfect, all of the staff were efficient and really helpful showing us the games and serving drinks quickly. The food was okay, it came out in batches and wasn't clear when the vegetarian hot dogs were out but it met our expectations. I'd recommend this venue for the fun atmosphere, great games and very welcoming and efficient staff. Would definitely go back!”

“We booked a small group for a birthday party and had a great time. The party package was easy to book and a follow up contact from a coordinator was welcome and helpful. We were warmly greeted and guided around the venue which was clean, tidy and safe for kids. We had everything we needed and the pre ordered food was really nice. The team on duty were friendly, helpful and running a busy venue really well for the variety of participants and groups in attendance.”

“Played the golf and darts here for the first time. Lovely helpful staff and seems like a great place overall but just a few things let it down. Lots of broken parts on the golf holes. I.e trims fallen off. Holes in places there shouldn't be e.t.c. Quite a lot of the time darts were not registered when you threw them. Shuffle boards weren't working either. If these small things were sorted it would be a 5 star review. I can't really review the food as we didn't try any of it but seemed limited to just hot dogs from what I saw. (Could be wrong). Manager/owners please show it a bit of TLC and it will male all the difference.”

“Shockingly rude and unfriendly staff!!! Me and my brother took our children in the February half term, we were all looking forward to spending some fun time together. That immediately changed as soon as we walked in, the woman at the desk was very hostile, we tried ignoring her rudeness and attempted to explore the venue. Which was also a big disappointment. I went to ask the lady about the activities advertised on the website and what was actually available, but she was involved with another group of customers and called security. I waited around and saw she was being very confrontational towards the customers, she was trying to grab a phone from one of the parents, and it caused the children to cry, The security guard appeared, and spoke to the staff and members of the group. I actually heard the guard say to the woman staff member to calm down as the customers were not doing anything wrong, she was demanding he had to make them leave, but he refused. That group of people were understandably upset by whatever had happened and the children were also disappointed. They told the guard the woman was rude & ignorant as they was signing in and the group said they didn't want to stay to be spoken to like that. The staff woman had said "go then, I don't care" so the customer ask for a refund as they had not used anything in the venue. The woman refused to refund. I found the whole situation shocking and was worried enough not to approach any of the staff with my own questions. I told my brother and we both agreed to leave.”