The Crystal Maze LIVE Experience

“We visited the Crystal Maze on Saturday night for my birthday. We had the lovely Cosmic Karen as our host and she was brilliant, we had such a fun time. The games were great, everyone got one or two chances to complete a room, and some are harder than you think they would be. The sets are great, Karen had us running around the building, it really felt like we were in the show. Highly recommend for birthdays or even team building. Brilliant experience!”

“I was initially reluctant to book because of the price but we went ahead anyway and I'm really glad we did. Our guide, DJ was funny, charismatic, friendly and steered us through the activities brilliantly, he really helped make it. The tasks were very similar if not identical to the TV show and even switching zones felt like it did on the show. I'd hugely recommend going, it was great fun.”

“Visited for my husband’s birthday and the overall atmosphere was genuinely impressive. Each zone is beautifully crafted, from the Aztec and Medieval areas to the Future and Ocean themes. The level of detail makes you feel completely immersed, almost as if you’ve stepped straight into the original TV show. Some of the props actually are from the show, which adds a nostalgic touch. The challenges span mental, physical, and skill-based tasks, and part of the fun is not knowing what you’re walking into until a player is chosen. The games we did get to play were enjoyable and varied. The main drawback is the group size. With six people, you don’t get as many turns as you’d expect, especially for the price. It feels slightly overpriced for the level of individual involvement, and for that reason I wouldn’t return. Smaller groups would make a huge difference in how much you get to participate. The Maze Masters were fantastic, energetic, funny, and fully committed to their roles. It’s a shame you can’t film inside, and it’s unclear how some people manage to record their experience. You do have to sign a waiver, and there’s a fair bit of running, climbing, and crawling, so comfortable clothes and shoes are essential. There’s also the option to buy your own crystal ball as a souvenir, which is a fun touch. Lockers are available to store bags and coats before you start, which makes the whole experience easier. Overall, it’s a memorable and unique activity, especially for fans of the show, but the price-to-participation ratio could be improved.”

“Went to the Crystal Maze in London for my 30th birthday. The experience itself was really fun – the theming is great and our maze master, Stu, was absolutely brilliant. Full of energy, he made the whole thing much more entertaining. It does all feel very quick, almost too quick to take it all in, but it’s still a unique and exciting activity. The downside was the front-of-house experience. The person on reception seemed so miserable, huffing and puffing like he didn’t want to be there at all. Considering everyone arriving is excited, the welcome should set the tone – but it really didn’t. At the end, you’re given a photo card. There were two computers but only one staff member, so the queue dragged. People were complaining about the quality of the photos – £25 for 3 blurry shots. We only had 4 photos taken the whole way round, all poor quality, and as you can’t take phones in, it would have been nice to have more to remember it by. They also tried to upsell £35 for 6 prints, digital copies, and a video, but when I asked about the video, staff said it’s been broken for weeks and won’t be fixed – yet they’re still charging for it. That left a sour taste after what had been a fun experience. Great concept and brilliant maze master, but the poor customer service and overpriced, low-quality photos let it down.”