1 / 2The Postal Museum
π London, Greater London
The Postal Museum covers 400 years of postal history through interactive exhibits including telephone booths, message-sending stations, and touch screens, plus a separate underground Mail Rail train ride through historic tunnels.
We Visited on Thursday 12th February and went here after first enjoying the Mail Rail. I was once again pleased about all the interactive displays. There wre so many touch screens and activities. The ones I enjoyed the most were the telephone booths (calling each other was fun), sending messages through the vacuum tubes, watching the films (especially the post office cats) and designing my own stamp. We ate lunch in the cafe which was a pleasant surprise, it was a bit crowded and untidy but our food was lovely and tasty, as were the drinks. We enjoyed the Cumberland Bap and Eggs Benedict. The general area of London which the museum is in is quite nice, I would recommend taking a little walk around. There is a large Royal Mail Depot just a few minutes away and you can watch all the lorries coming and going. We travelled to London on a coach trip.
π Family Action Verdict
Best for families with children aged three and up who enjoy hands-on learning. Do the Mail Rail first as it runs on timed entry. Weekend visits get crowded from midday, so earlier arrivals have a much calmer experience. The tunnel carriages are compact, which excites most children under ten.
βΉοΈ What to Know Before You Go
π¬ What Families Are Saying
View all reviews β5,527 Google reviews
Alison M
a month ago
βWe Visited on Thursday 12th February and went here after first enjoying the Mail Rail. I was once again pleased about all the interactive displays. There wre so many touch screens and activities. The ones I enjoyed the most were the telephone booths (calling each other was fun), sending messages through the vacuum tubes, watching the films (especially the post office cats) and designing my own stamp. We ate lunch in the cafe which was a pleasant surprise, it was a bit crowded and untidy but our food was lovely and tasty, as were the drinks. We enjoyed the Cumberland Bap and Eggs Benedict. The general area of London which the museum is in is quite nice, I would recommend taking a little walk around. There is a large Royal Mail Depot just a few minutes away and you can watch all the lorries coming and going. We travelled to London on a coach trip.β
Pavel Guzhikov
4 weeks ago
βOh that's a very nice museum. Worth a visit. A great story of emerging the post be informed that if you buy a ticket for time the train goes from another building which is just the oppositeβ
Daniel AM
a month ago
βThe museum and Mail Rail train ride are situated behind the Royal Mail Mount Pleasent building, but in two different buildings. The walk between the two is 2-3 minutes. Best is to do the train ride 1st, this one beeing time related one. On weekend it can get crowded especially from noon onwards. The train ride is nice and explains how the rail system was built, it's history and how it operated till 2003 when it got shot down. It could be a little longer though. Tall people might feel cramped on the ride but still worth doing it. Next to the train ride you have toilets and children play area. The Postal Museum is interesting.β
Anna B
2 months ago
βLovely experience at the Postal Museum. Mail Rail was a great way to start. Went as a family of 4 including 3 year old twin toddlers. They loved the Mail Rail though warning it is a bit of a cramped space so younger children may be a bit scared. That said the museum provides sensory bags to those who may need it which is a long addition. The exhibit itself was smaller than I realised but informative. Lots of interactive exhibits for kids. Staff are very friendly. Cafe was ok prices are expensive so bring your own lunch.β
Reviews from Google
Overview
The Postal Museum sits across two buildings near the Royal Mail's Mount Pleasant sorting office. The main museum runs interactive exhibits from the 17th century to the present, including telephone booths where visitors call each other across the galleries. The Mail Rail building, a two-to-three-minute walk away, offers a timed underground train ride through the historic postal railway tunnels. Sensory bags are available on request.







