Photo of Mail Rail at The Postal Museum in Greater London1 / 2
Trains & Railways

Mail Rail at The Postal Museum

πŸ“ London, Greater London

β˜…4.7(905 Google reviews)πŸ‘ΆAll ages

A 15-minute journey on London's historic underground postal railway through tunnels once used to carry mail across the city.

βœ“ Underground railway rideβœ“ Sorted play spaceβœ“ Book in advanceβœ“ Educationalβœ“ Family favouriteβœ“ Historic tunnels
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β˜…β˜…β˜…β˜…β˜…Featured review by Alison M

Enjoyed a trip to the Mail Rail on Thursday 12th February. It was not too busy so we were really pleased. We had to wait about 5 minutes for the train but that was alright as we were able to chat to the guide about the train and museum. I enjoyed the ride and all the interactive displays. My favourite was sorting the mail on the moving train, I couldn't believe how much the simulator moved about!

πŸ† Family Action Verdict

Best for families with children aged 3 and up who are drawn to trains and hands-on discovery. The underground journey captivates young children on a sensory level as older children and adults absorb the historical context. The Sorted play space extends the visit meaningfully for toddlers.

ℹ️ What to Know Before You Go

πŸ’‘Book timed sessions well in advance β€” capacity is fixed and popular slots fill quickly
⏰Allow time for both the underground ride and the Sorted play space
🎟️The Postal Museum opposite can be combined into a single day out
πŸš—Arrive a few minutes before your session time to get settled and speak to staff

πŸ’¬ What Families Are Saying

View all reviews β†’
4.7
β˜…β˜…β˜…β˜…β˜…

905 Google reviews

Unique underground journey45%
Interactive and educational30%
Great for young children15%
Pace can feel rushed10%
A

Alison M

a month ago

β˜…β˜…β˜…β˜…β˜…

β€œEnjoyed a trip to the Mail Rail on Thursday 12th February. It was not too busy so we were really pleased. We had to wait about 5 minutes for the train but that was alright as we were able to chat to the guide about the train and museum. I enjoyed the ride and all the interactive displays. My favourite was sorting the mail on the moving train, I couldn't believe how much the simulator moved about!”

P

Peng Chou

3 months ago

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β€œTook my young son here recently. He really enjoyed the little train journey. He also enjoyed the Sorted postal play space. Definitely highly recommending this Mail Rail experience for your little ones. The last time I visited Mail Rail was circa 7 to 9 years ago when I took my wife there. Since then the area has transformed. Now are new apartment buildings in front for the Mail Rail premise.”

D

Daniel Calens

a month ago

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β€œVery interesting and easy to do. Make your reservation in advance! Is a trendy place and very successful. Well made, you'll learn a lot and is very interactive. Kids and adults fun!β˜†β€

J

John Abrahamson

2 months ago

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β€œAbsolutely fantastic in every way. The definition of small but mighty museum. So glad they kept the heritage of this place, and didn't repurpose it for something else. A must visit.”

Reviews from Google

Overview

Mail Rail runs families through the narrow underground tunnels that once carried Royal Mail post beneath central London. The 15-minute journey includes onboard narration covering the railway's operational history. Above ground, the Sorted play space delivers postal-themed hands-on activities for younger children. Exhibition galleries trace 500 years of British communication history. The Postal Museum sits directly opposite and can be combined into a single visit.

πŸ• Opening Hours

Monday10:00 – 17:00
Wednesday10:00 – 17:00
Thursday10:00 – 17:00
Friday10:00 – 17:00
Saturday10:00 – 17:00
Sunday10:00 – 17:00

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