1 / 3Forest Hill Pools
📍 London, Greater London
Swimming pool, gym, and fitness classes at a Better Gym branch in Forest Hill. Staff are consistently praised for patience with beginners and those with health conditions. Changing rooms and some equipment show their age.
Ah! What can I say! Forrest Hill Pools, is definitely my A1 in the Better Gym branches. A breathe of fresh air! Not only are the staff lovely, but the gym itself is alway spotless! Cleaners regularly cleaning and keeping the place hygienic, customers respecting the facilities by also keeping it clean and putting equipment away. Classes are always great! Darren is a fantastic trainer, always attentive of everyone in the group and always encourages you. Caroline who is on reception always has a wonderful smile on her face when you enter and greets you warmly, just a great start to your day especially if you’re like me who will wake up at 5am get washed and dressed and drive 30-40 mins to get here, you’re drained as it is, then you step in and are welcomed by lovely staff! It’s worth your travels! I haven’t been to this branch in a while, not fault of there own just circumstantial, but I will be returning shortly as they are thus far my favourite!!! Other than going to the gym and classes I haven’t used the pool, so I can’t comment on it, but will soon. They do junior gym which is great too, my son gets to come along with me at times before our home school hours which he enjoys. I also enjoy the virtual spin class. My only wish is that there was parking facilities but unfortunately there isn’t any but one disabled parking bay. Other than this there is nothing I can say against this Better branch. Well done to all the staff in this branch for keeping up good standards that is expect from your customers. Thank you because it makes the experience a good one.
🏆 Family Action Verdict
Best for families who prioritise a welcoming, community atmosphere over premium kit. Staff go out of their way for beginners and those managing health conditions. Families expecting well-maintained equipment or modern changing facilities will be disappointed — the fabric of the building needs investment.
ℹ️ What to Know Before You Go
💬 What Families Are Saying
View all reviews →202 Google reviews
Zayath Inap Banath Tazayawan
a year ago
“Ah! What can I say! Forrest Hill Pools, is definitely my A1 in the Better Gym branches. A breathe of fresh air! Not only are the staff lovely, but the gym itself is alway spotless! Cleaners regularly cleaning and keeping the place hygienic, customers respecting the facilities by also keeping it clean and putting equipment away. Classes are always great! Darren is a fantastic trainer, always attentive of everyone in the group and always encourages you. Caroline who is on reception always has a wonderful smile on her face when you enter and greets you warmly, just a great start to your day especially if you’re like me who will wake up at 5am get washed and dressed and drive 30-40 mins to get here, you’re drained as it is, then you step in and are welcomed by lovely staff! It’s worth your travels! I haven’t been to this branch in a while, not fault of there own just circumstantial, but I will be returning shortly as they are thus far my favourite!!! Other than going to the gym and classes I haven’t used the pool, so I can’t comment on it, but will soon. They do junior gym which is great too, my son gets to come along with me at times before our home school hours which he enjoys. I also enjoy the virtual spin class. My only wish is that there was parking facilities but unfortunately there isn’t any but one disabled parking bay. Other than this there is nothing I can say against this Better branch. Well done to all the staff in this branch for keeping up good standards that is expect from your customers. Thank you because it makes the experience a good one.”
Anasuya Sengupta
4 months ago
“I moved recently to the area, and Forest Hill Pools and gym have been such an excellent anchor for me. Because of an auto immune condition, I have to be careful how (and how much) I exercise, and I've found folks incredibly kind and patient. A special shout out to Danielle, who's been supporting me as part of the Lewisham Healthwise scheme. She listened carefully to my needs, designed a gym routine that would get me started without overwhelming me, and has been thoughtful and intentional in every check in so far. Can't thank her enough. I'm also deeply appreciative of all the swimming instructors, because they too have been unfailingly helpful to my adult beginner swimming self! Overall, I feel very glad to have this community resource, and hope it stays this way for all of us in the area.”
Grace Oruche
2 months ago
“I had an excellent experience at Better Gym, Forest Hill Pools last week. A big shout-out to Djeician, who covered the body conditioning classes on Monday, Tuesday and Wednesday. She doesn’t usually teach these sessions, but every class was really good — and Wednesday’s class was absolutely amazing. It was challenging, well-structured and incredibly motivating. Her energy, clear instructions and encouragement made a real difference. I left feeling worked hard and inspired. I’d love to see her teach more classes here.”
A Tud
a month ago
“I have a membership here and I enjoy coming here because of how nice everyone is. The classes are nice and a good variety, the gym doesn’t get too crowded but the only downside is that is a bit grim in there. The equipment in the gym is old and rusty, some don’t work properly, the mats in the studio room smell like dirty feet (I have to bring my own mat which I shouldn’t, considering the membership is not that cheap), overall, it’s not very clean and they need a serious refurbishment. I have been to gym before where they were closing regularly for deep cleaning and refurb. I think they should too because it’s a shame not enjoying the exercises when you have a stinky mat under your nose. I hope they’ll do some improvements cause it’s the closest gym to my house.”
Reviews from Google
Overview
Forest Hill Pools runs swimming sessions, a gym floor, and a full fitness class schedule including body conditioning, cycling, and BODYPUMP-style sessions. The venue has pram access, toddler swim options, birthday party hire, and an on-site cafe. Instructors covering classes at short notice have received strong individual reviews. Gym equipment — particularly treadmills — has longstanding reliability issues flagged by multiple reviewers.







