Let Loose - Soft Play And Cafe

“As an Assistant Headteacher of a local special needs school, I cannot recommend Let Loose in Hazel Grove highly enough. We have organised multiple trips to the centre this year and each visit has been consistently outstanding. From the very first point of contact, the communication has been excellent. The team are responsive, flexible, and genuinely keen to understand the individual needs of our pupils. Nothing is ever too much trouble, and they always take the time to plan carefully so that every child can fully access and enjoy the experience. The staff are absolutely brilliant with our children, patient, kind, friendly and highly accommodating. They truly go above and beyond to ensure all needs are met, adapting activities where necessary and creating a calm, welcoming environment where our pupils feel safe, confident and valued. The centre itself feels extremely safe, well-organised and well-supervised, which is incredibly important for us as a special school. What really sets Let Loose apart is their inclusive ethos and commitment to the local community. We are especially grateful for their willingness to support our post-16 provision by offering work experience opportunities. This is invaluable in helping our students develop independence, confidence and employability skills, while feeling respected and included in a real working environment. It is clear that the team genuinely care about giving back to the community and supporting young people who are preparing for adulthood. Overall, Let Loose is an amazing venue with exceptional staff who clearly understand and value inclusion. Our pupils absolutely love visiting, and we have complete confidence in the care and support provided. We will most definitely be returning and would wholeheartedly recommend Let Loose to other schools and organisations.”

“Hired out the venue (VIP package) for my son’s birthday. The staff leading up to, during and even after the party were brilliant. They listened, catered to our needs and made everything easy. Really nice people too. Everyone said they had the best time at the party and how the venue was perfect. Thanks a lot to the team.”

“Amazing place, came feom Stoke-on-Trent to visit the Soft Play... It is very clean, organised, big play for kids all ages, food is 10/10, workers are Amazing and very respectful all the time. I will come back again... 🙏🙏🙏”

“Had my son 8th birthday party today Fantastic from start to finish Leyla the host was great and a real credit to the business& very professional Found it really good value Thanks again from all the party people 😀❤️”