1 / 3N20 KidsClub
π London, Greater London
Indoor soft play centre in London with monthly membership options, birthday party packages including private hire, flower wall, and VIP room. Facilities are primarily aimed at children aged 2 and up. Multiple reviews cite poor customer service.
We hired N20 for my daughterβs birthday private party on Sunday night. The staff were absolutely amazing and did a great job with themed decorations and food. I highly recommend this place for birthday parties!
π Family Action Verdict
Best suited to private party hire based on the most positive feedback available. Casual visits with children under 2 offer very sparse age-appropriate equipment. Families of children with additional needs should contact the venue directly before booking.
βΉοΈ What to Know Before You Go
π¬ What Families Are Saying
View all reviews β504 Google reviews
Elena Koukkoullis
3 months ago
βWe hired N20 for my daughterβs birthday private party on Sunday night. The staff were absolutely amazing and did a great job with themed decorations and food. I highly recommend this place for birthday parties!β
Amber Millington
7 months ago
βI visited for the first time today with my 10 month old. The woman on reception was very unhelpful when we arrived, I had to prise the information about the soft play out of her. Itβs very expensive compared to other soft play centres at Β£8 per child (under 2) and Β£3 per adult. All there is for under 2s is a ball pit. Unfortunately the older children kept jumping in the baby ball pit so we couldnβt even use that area after a while. The cost and the limited activities for under 2s is not clear on the website, if mentioned at all. The soft play area for the older children looks good though. I definitely wonβt be going again and do not recommend it to anyone with young children, I would wait until theyβre over 5 to be able to enjoy it safely.β
elena Vasilyeva
6 months ago
βNot so Soft play, my child hurt himself on cable tie wrapped around every post with sharp bits sticking out. 23Β£ for 2 kids and hardly anything to do, all dated. Older lady at reception very uninviting and grumpy, why bother working at kids place? Also me being able to understand her language, was interesting to hear her moan in a rude way to her colleague abt bunch of kids sitting eating meals they paid for, she wasnβt happy they were sat at long table. But instead of politely saying it to parents, she decided to be terrible in her language to a colleague. There r Much better places out there to spend your cashβ
khushee vyas
5 months ago
βExtremely rude staff and unhelpful manager as well. I had a bad experience here. My friendβs child was autistic and they showed no empathy or kindness to towards the kid and unnecessarily created a huge mess when the kid was just being a kid and playing around. Very rude staff and seem like they are racist and are not willing to offer good service to non white people. We are regular customers but this was our last visit.β
Reviews from Google
Overview
N20 KidsClub offers soft play equipment, school club sessions, and party packages ranging from main area hire to full private events. Monthly memberships allow unlimited visits. Party add-ons include adult platters, themed decorations, and a flower wall. Under-2s have access to a ball pit shared with older children. Several reviewers have raised notes about equipment safety and staff conduct.







