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Indoor Play Centres

N20 KidsClub

πŸ“ London, Greater London

β˜…3.9(504 Google reviews)

Indoor soft play centre in London with monthly membership options, birthday party packages including private hire, flower wall, and VIP room. Facilities are primarily aimed at children aged 2 and up. Multiple reviews cite poor customer service.

βœ“ Private party hireβœ“ Safety notesβœ“ sparse toddler equipment
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β˜…β˜…β˜…β˜…β˜…Featured review by Elena Koukkoullis

We hired N20 for my daughter’s birthday private party on Sunday night. The staff were absolutely amazing and did a great job with themed decorations and food. I highly recommend this place for birthday parties!

πŸ† Family Action Verdict

Best suited to private party hire based on the most positive feedback available. Casual visits with children under 2 offer very sparse age-appropriate equipment. Families of children with additional needs should contact the venue directly before booking.

ℹ️ What to Know Before You Go

πŸ’‘Private party hire receives the strongest reviews β€” contact the venue to discuss themed packages
⏰Under-2 entry is priced significantly above comparable soft play venues in the area
🎟️The ball pit is shared between all age groups β€” younger children may encounter older kids in the same space
πŸš—Inspect play equipment on arrival β€” some reviewers have noted sharp cable ties on frame posts

πŸ’¬ What Families Are Saying

View all reviews β†’
3.9
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504 Google reviews

Poor customer service and staff attitude50%
Birthday party hire praised25%
sparse facilities for under-2s15%
Equipment safety notes10%
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Elena Koukkoullis

3 months ago

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β€œWe hired N20 for my daughter’s birthday private party on Sunday night. The staff were absolutely amazing and did a great job with themed decorations and food. I highly recommend this place for birthday parties!”

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Amber Millington

7 months ago

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β€œI visited for the first time today with my 10 month old. The woman on reception was very unhelpful when we arrived, I had to prise the information about the soft play out of her. It’s very expensive compared to other soft play centres at Β£8 per child (under 2) and Β£3 per adult. All there is for under 2s is a ball pit. Unfortunately the older children kept jumping in the baby ball pit so we couldn’t even use that area after a while. The cost and the limited activities for under 2s is not clear on the website, if mentioned at all. The soft play area for the older children looks good though. I definitely won’t be going again and do not recommend it to anyone with young children, I would wait until they’re over 5 to be able to enjoy it safely.”

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elena Vasilyeva

6 months ago

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β€œNot so Soft play, my child hurt himself on cable tie wrapped around every post with sharp bits sticking out. 23Β£ for 2 kids and hardly anything to do, all dated. Older lady at reception very uninviting and grumpy, why bother working at kids place? Also me being able to understand her language, was interesting to hear her moan in a rude way to her colleague abt bunch of kids sitting eating meals they paid for, she wasn’t happy they were sat at long table. But instead of politely saying it to parents, she decided to be terrible in her language to a colleague. There r Much better places out there to spend your cash”

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khushee vyas

5 months ago

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β€œExtremely rude staff and unhelpful manager as well. I had a bad experience here. My friend’s child was autistic and they showed no empathy or kindness to towards the kid and unnecessarily created a huge mess when the kid was just being a kid and playing around. Very rude staff and seem like they are racist and are not willing to offer good service to non white people. We are regular customers but this was our last visit.”

Reviews from Google

Overview

N20 KidsClub offers soft play equipment, school club sessions, and party packages ranging from main area hire to full private events. Monthly memberships allow unlimited visits. Party add-ons include adult platters, themed decorations, and a flower wall. Under-2s have access to a ball pit shared with older children. Several reviewers have raised notes about equipment safety and staff conduct.

πŸ• Opening Hours

Monday09:30 – 18:00
Tuesday09:30 – 18:00
Wednesday09:30 – 18:00
Thursday09:30 – 18:00
Friday09:30 – 18:00
Saturday09:30 – 18:00
Sunday09:30 – 18:00

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