New Chiswick Pool

“I have been using this gym since I was 16 years old. I am now 24 and could not recommend it more. It is the loveliest environment with a fantastic staff who are all without fail welcoming, well-informed and professional. Whether you are starting out going to the gym for the first time or are a seasoned fitness enthusiast, this place has everything you need. The gym equipment is in excellent condition and everything is always clean. Recently the gym has invested a lot in new equipment and has expanded the gym adding in an entire room with smart exercise equipment. The 25 metre pool is a fantastic resource for swimmers; again, clean and well maintained. The sauna and steam room are a great addition too. The best part of this gym is without doubt the community. There are a lot of regulars and it is not only a great place to work out, but also to socialise. I have met some close friends here - people who I would not have met otherwise and I am very thankful for this. It is a great place overall and as a seasoned member of Chiswick New Pool I highly recommend it.”

“I've been a member at the New Chiswick Pool since the start of this year, and I have really enjoyed my time here. It's exactly what I needed, not too expensive, has lots of facilities, and classes are included in the membership as well! It's just a lot more comfortable than your average Pure Gym. The only reason I didn't give 5 stars is because I wish the pool was available for lane swimming more often, since it's currently quite centred around schools and clubs. Staff are lovely and supportive!”

“Pool closes at 14:30 every Sunday and on a Saturday is open for casual swimming for just 1hr15! Changing rooms and showers are unisex and ergo was subject to a man going to town on washing his private parts down his trunks in the shower. Didn’t have £1 to locker and returned to find the door wide open. Oh yeah and someone pointed out to me that the water fountain had been disappeared. Not the best experience.”

“This gym may be cheap at £45/month, but the conditions inside are beyond unacceptable. The moment you enter, it becomes clear that hygiene, maintenance, and basic standards have completely collapsed here. The changing rooms and gym floor feel neglected to the point of disrespect. Locker doors slam like metal hammers because nothing is maintained. Water fountains regularly malfunction and spray water onto the wall instead of into a bottle. People walk straight in from the street in dirty outdoor shoes and clothing, heading directly into the gym without changing — and the staff does absolutely nothing to stop it. There is zero enforcement of hygiene rules, because there are no rules to begin with. The toilets are genuinely hazardous. The smell is overwhelming, the urinals are often blocked, and the entire area feels like it hasn’t been properly cleaned or repaired in a very long time. It is shocking that a fitness club allows its facilities to reach this level of neglect. The environment created by the members who use this location — combined with the complete lack of management control — turns the gym into a dirty, chaotic, and unwelcoming place. Instead of supporting health, the club exposes people to filth, poor hygiene, and constant discomfort. Management urgently needs to take responsibility. Enforce hygiene standards. Educate members. Maintain the equipment. Clean the facilities properly. Restore order. A gym should not feel like a health risk. Right now, this place is the opposite of what a fitness club should be. Coach Gleb”